Tom P. Thompson
1551 Camden Street
Reno, NV 89501
Email id: __________
OBJECTIVETo obtain a Human Resources assistant position
Teller, Bank of America, Atlanta 01/05 - present
Educated customers about bank products
Referred products for sale to personal banker
Resolved instant issues for customers
Provided transaction services to customers
Office Assistant, Southeast Dental, P.C, Atlanta 20xx/04 V 01/05
Filed dental insurance claims
Verified patients dental coverage
Scheduled appointment for patients
Answered basic questions regarding patients benefits and claims
Registrar Office Assistant, Georgia State University, Atlanta 20xx/02 V 05/03
Filed and Mailed out Transcripts and Verifications for registrar office
Prepared tubes and mail labels for graduation office
Prepared microfiches for records office
Filed students records
Tutor, Gainesville College, Gainesville 20xx/01 V 08/01
Tutored middle school students in math
Helped students understand the basic concepts of middle school math
Sale Clerk, Sears and JC Penney, Gainesville 20xx/99 V 08/01
Responded to customer inquires
Assisted with customer needs, and cahier
B.B.A in Management, Fall 20xx
Strong customer service, highly responsible for the position, ability to accept mistakes and make improvement, fluent in Vietnamese, Microsoft Office 2000
James V. Archenemy
2447 Rockford Mountain Lane
Durham, NC 27713
Human Resources and Office Specialist
To secure responsible position that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and communication skills.
Well qualified Professional. Experienced in fast paced environments that depend on efficiency and accuracy. Exceptionally competent. Self-starter with strong Human Resources background. Recipient of American Bankers Association coveted Outstanding World-Class Customer Service Award.
Bank of America, MidAtlantic Consumer Bank, Personnel
January 20xx - Present
Responsibilities include but not limited to employee relations, benefits, payroll Specialist, database management, ensuring compliance of all legal and government reporting and policies for the divisions
Participate in recruitment efforts for exempt and non-exempt positions; schedule interviews, coordinate temporary staffing for the division
Serve as the point of contact for all personnel employee matters and provide guidance to associates
Coordinate and monitor leaves of absences in designated markets in the division
Ensure compliance and consistency of company policies, procedures and best practices
Track reviews and handle performance management issues with managers and associates
Salary Specialist that includes merit increase, salary adjustment and changes, transfers, leave of absence, etc.
Participate in recruitment effort for exempt and non-exempt personnel; coordinate advertisements and position postings;
Monitor personnel hiring and terminations and ensure accuracy of data input and systems access for associates
Prepares and compile data for staffing and diversity related reports and distribute to management
Maintains employee confidence and protects operations by maintaining personnel data confidential and accurate
Communicates with executives and line management to gather and convey relevant information to associates
Washington Hospital Center, Recruitment & Employment, Human Resources
February 20xx - January 20xx
Provided direct support for recruitment in a 6,000 employee healthcare organization that include recruitment efforts
Processed over 100 new hires on a monthly basis that include assigning employee numbers, scheduling pre-employment physicals, background and reference checks, verification of education and credentials/licensures
Ensured that the employment process is in compliance with hospital philosophy, policies and procedures and Federal and District of Columbia laws and coordinates and facilitates new hire orientation
Recruit candidates for various department positions and ensure that the application process meets standards
Duties included maintaining long-term customer relationships and act as primary liaison between employees and outside vendors
Verified identification and the authorization to work in the United States for new employees, requisition employees, and rehires
Screened resumes and applications and conduct preliminary interviews for entry-level and nursing positions to identify qualified applicants
Generated monthly queries for management review; administer HR tracking system for new hires and terminations
Coordinated and participate in job fairs/open houses and maintain calendar for upcoming events
American Bankers Association (19xx-20xx), Administrative Manager, Membership
February 20xx -November 20xx
Managed the administrative processes that include supervising support staff, compose correspondence, departmental calendars, office supplies, expenditures, and technical support and vendor relations
Managed departmental $3M budget; forecast changes and monitor all monthly expenses
Managed logistics for executive committee meetings that include but not limited to facility, attendees, agendas and travel arrangements and attendees for events
Developed and coordinated members and nonmembers membership invoice mailings and track payments for membership dues
Ensure adequate phone coverage for the department
Sr. Human Resources Partner
November 19xx -January 20xx
Assisted the Association of 500 employees with staffing and recruitment processes; administered pre-employment test, screened resumes, scheduled interviews, employment verifications, completed background and reference checks Processed personnel actions that included salary adjustments, merit increases, transfers, leave of absence, pension Calculations, metro check deductions and benefits programs
Coordinated new employee orientation and ensure that new hires paperwork is completed accurately
Updated the vacancy announcements, bulletin board, ABA web pages, job line and external web sites
Composed and submitted job ads to various recruitment sources and tracked monthly advertisement expenses
Managed the internal temporary staffing pool and youth employment programs for various internship positions
Scheduled and interviewed candidates for administrative positions
Formulated and assembled personnel policies and procedures to various department in the Association
Scheduled and coordinated blood drives and influenza shot programs for the Association
MCI Telecommunications Corporation (19x-x19xx), Accounts Payable Analyst, Marketing Analysis
October 19xx-August 19xx
Researched financial reports on the Accounts Payable database system Processed invoices and reconciled accounts
Maintained overdue invoice reports, discrepancy ledger accounts and tracked purchase orders
Developed and maintained a filing system to track invoices more effectively and managed accounting related projects
Executive Secretary/Administrative Assistant, Marketing
August 19xx -September 19xx
Assisted the Director of Marketing with the daily operations of the department and provided administrative support to Director and staff that include composing correspondence, office supplies, travel arrangements, technical support and vendor relations
Coordinated logistics for executive committee meetings, calendars and travel arrangements
Tracked departmental expenditures that include but not limited to purchase order management, petty cash and vendor payments
Maintained specialized database system on workstation occupancy
Supervised temporary employees on special projects and provided administrative and project management support to department
National Coalition, Receptionist/Word Processor
December 19xx-August 19xx
Provided receptionist and word processing support to staff
Typed correspondence and developed presentations, travel arrangements, meeting planning and coordinate fundraising events
Performed clerical duties assigned that included distributing mail, filing, faxing and Xeroxing
Georgetown University Hospital, File Clerk, Medical Records
January 19xx-December 1986
Retrieved medical records requested by physicians and filed lab work in patients records
Transcribed physicians diagnosis on patients care by using a Dictaphone
Performed duties assigned by Office Manager
Thomson Education Direct
May 20xx - Present
Human Resources Management
January - June 19xx
Society for Human Resources Management - Certificate Program -May 19xx Management Practices, Selection & Placement, Training & Development, Health/Safety & Security, Employee & Labor Relations, Compensation & Benefits
Strayer Business College
January 1992 -December 19xx
TRAINING & DEVELOPMENT
Basic Supervision, Business Writing, Dale Carnegie-Effective Speaking & Human Relations, Time Management, Speed-Reading, Stress Management, Myers Briggs, Interviewing People, Management Skills, Project Management, Medical Terminology, Telemarketing, CPR Certification, SHRM -Professional Membership
Microsoft Suite, Outlook, Word, Excel, PowerPoint, Access, Publisher, WordPerfect 6.1, Lotus Notes, HTML/Web Site Design, HRIS Systems, Database Management Systems, PDS/Client Server
Professional References Available Upon Request
1234, West 67 Street,
Carlisle, MA 01741,
Also see: HR Specialist Resume
Human Resources, Recruiter, Benefits Advisor, Manager
To obtain a Human Resources position within a goal oriented company that has future opportunities for advancement.
1999 V October 20xx Heritage Homes of Indiana Shelbyville, In.
Director of Human Resources / Payroll Manager
Oversee operations of the corporate office and nine Certified Medicaid / Medicare healthcare facilities employing over 650 employees.
Senior executive recruitment for all senior management personnel.
Writing and implementing company policy and procedures.
Maintaining current knowledge and interpretation for all State/Federal laws and regulations.
Served as an officer on the Corporate Compliance Committee.
Serve as the Employee Grievance Officer for 650 employees.
Plan Administrator for all company Health and Dental Insurance.
Risk Management Officer and Worker Compensation Administrator
HIPAA Compliance Officer.
COBRA administration and manage the coordination of benefits.
19xx V 19xx J.L. Johnson's Fine Jewelry Greenwood, In.
Managed all production and procedures for custom jewelry start to finish.
Responsible for all Human Resource duties.
Extensive contact and relationships with vendor representatives, trade accounts and advertising media.
Responsible for all administrative duties including all daily banking transactions, customer relation issues and training of all new staff.
19xx-19xx Greenwood, In.
Sales, Facility Assistant Manager
Responsible for key marketing campaigns and strategies, generated high volume sales, customer care issues, required quarterly reporting on sales figures and quotas and personnel training of clients.
19xx V 19xx Indiana University / Purdue University Indianapolis, In.
Business Marketing and Human Resources Administration
American Council of Exercise (ACE) certified personal trainer for 17 years.
FURNISHED UPON REQUEST