银行英语口语－回答客户问题
对话（１）Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?
顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用？
Clerk: Certainly, sir. How much do you draw?
职员：当然可以，先生。您要取多少钱？
Customer: RMB 8,000 please. Would you please tell me my balance?
顾客：请给我人民币8000元。请把我帐号上的节余金额告诉我好吗？
Clerk: Yes, sir. Your balance is RMB 34,000.
职员：好的，先生。你的帐户余额是人民币34000元。
Customer: I am sorry, but may I ask one more question?
顾客：对不起，我能不能再问一个问题？
Clerk: Of course, please do. What is it?
职员：当然可以了。请问是什么问题？
Customer: What is the interest rate for the saving account?
顾客：储蓄存款的利率是多少？
Clerk: The detailed information is on the board. Please go and see it.
职员：详细的情况在那块利率牌上。请去那里看看吧。
Customer: Many thanks.
顾客：非常感谢。
Dialogue Tow
对话（2）
Customer: Excuse me, but could you help me?
顾客：对不起，能帮我一个忙吗？
Clerk: With pleasure. What can I do for you?
职员：很高兴为您效劳。我能为您做些什么？
Customer: Could you tell me where I can find Mr Zhang?
顾客：请告诉我张先生在哪里，好吗？
Clerk: Sure Miss. Mr Zhang is upstairs.
职员：没问题，小姐。张先生在楼上。
Customer: Thank you very much.
顾客：非常感谢。
Clerk: Not at all, miss.
职员：不客气，小姐。
Dialogue Three
对话（3）
Customer: Do you charge for cheques?
顾客：请问，兑换支票你们收手续费吗？
Clerk: Yes we do. Each cheque you write will cost