电邮的不成文规定

电邮的14条不成文规定

　　Keep every email as short as you can; it saves you time and, more importantly, respects the recipient's time.

　　电邮要尽可能简短。既可以帮你省时间，更重要的是，也尊重了收信人的时间。

　　The faster you respond, the shorter your response is allowed to be.

　　回复越快，内容应越简短。

　　Always include one line of context if the recipient isn't expecting this email.

　　若收信人事先不知你要发这封邮件，记得先加一句介绍。不管你与收信人首次联络还是经常共事，这一点都十分重要。

　　Put your "ask" or "action items" first in the email, not last, and make them explicit. It should be immediately clear to the recipient what you want.

　　把“问题”和“任务项”明确地写在开头，而不是最后。这样一来收信人一下子就能明白你的诉求。

　　If there is a deadline, say so. If the request is not urgent, say so.

　　若有截止期限，请说明;若要求并不紧急，也请说明。

　　If you don't need a response and an email is FYI only, say so.

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