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职场常用的十句话(2)
6. "I'm sorry."
6. “对不起。”
We all make mistakes, so we all have things we need to apologize for: words, actions, omissions, failing to step up, show support...
我们都会犯错，所以都有需要道歉的事：言语、行为、遗漏、没有跟进、表现支持……
Say you're sorry, say why you're sorry, and take all the blame. No less. No more.Then you both get to make the freshest of fresh starts.
说对不起，说感到抱歉的原因，承担所有责任。别偷工减料或画蛇添足。然后大家都重新开始。
7. "Can you show me?"
7. “你能做给我看吗?”
Advice is temporary; knowledge is forever. Knowing what to do helps, but knowing how or why to do it means everything.Don't just ask for input. Ask to be taught or trained.
建议是暂时的;知识是永远的。知道要做什么能帮上忙，但知道怎么做或为什么做最有用。别只要求把事情做完。多学习、多尝试。
8. "Let me give you a hand."
8. “让我帮你一下。”
Many people see asking for help as a sign of weakness. So, many people hesitate to ask for help.But everyone needs help.Find something you can help with. Say "I've got a few minutes. Can I help you finish that?"Offer in a way that feels collaborative, not patronizing.
许多人认为寻求帮助是弱者的标志。所以，很多人不知道该不该寻求帮助。但每个人都需要帮忙。找到你可以帮忙处理的事。说“我有几分钟。我可以帮你完成吗?”提供帮助时要让别人觉得你在协助他们，而不要表现出态度傲慢。
9. "I love you."
9. “我爱你。”
No, not at work, but everywhere you mean it--and every time you feel it.
不，不一定要在工作时说，而是你真心实意想说的时候——每次你感觉到爱的时候。
10. “Nothing.”
10. “没什么。”
Sometimes the best thing to say is nothing. If you're upset, frustrated, or angry, stay quiet. You may think venting will make you feel better, but it never does.You'll never recover from the damage you inflict on an employee's self-esteem.Be quiet until you know exactly what to say--and exactly what affect your words will have.
有时最好的话是沉默。如果你难过、沮丧或生气了，保持安静。你可能认为发泄会让你感觉好些，但事实从来不是这样。你永远无法弥补你给员工自尊带来的损害。保持安静，直到你知道该说什么——也知道你的话会有什么影响。
更多以职场相关的知识内容分享，欢迎大家继续阅读：
职场新人失败的三大因素
职场人的“炼金术”
职场晋升的“黄金法则”
身在职场必做的10件事
职场上的30条生存规则
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