导语：道歉信的格式及范文(如何写道歉信) 道歉信是因工作失误，引进对方的不快，以表示陪礼道歉，消除曲解，增进友谊和信赖的信函。道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。
给客户道歉信英语
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句，直接道出道歉的原因。
(积累：i am excessively sorry to do …; fail to do …; make an appointment)
第二句展开道歉，真诚的表达自己的歉意。
(积累： letter of apology)
第三、四句表达自己希望对方接受歉意。
(积累：excuse … for …; turn up)
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的中心句，综述写信人出现过失的原因。(积累：the reason for … was that…; fall ill)
第二句是本段中心句的展开，讲述当时的处境和情况。
第三句承接上一句，表述事实面前的不可抗力。进一步澄清出现过失的原因。
(积累：in one’s power)
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次见面的建议。
(积累：suggest表示“建议”，后接从句用should+动词原形)
第二句是征询对方下次见面的具体地点和时间。
(积累：be obliged; at convenience)
最后一句期待下次见面。礼貌收尾
yours sincerely,
li ming
信件结尾和署名
给客户道歉信英语作文1
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
1.apologize for not attending the appointment as planned,
2.explain why you could not meet him/her that day,
3.make suggestion for another appointment next time.
dear linda,
给客户道歉信英语作文2
Dear XX,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and informations to you once available. Pls dont hesitate to contact with us if you have any doubt, tks.
Best regards.
Yours,
***
给客户道歉信英语作文3
March 20, 2011
Dear Mr. **,
I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
***
给客户道歉信英语作文4
Dear XX,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
给客户道歉信英语作文5
过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉，这是一种礼貌。道歉信要写得坦率，诚恳。
1、因未能践约赴宴致歉
Unable to keep one’s promise Dear Miss Nancy, Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day. Hoping to see you soon. Truly yours, Tom
亲爱的南希小姐： 小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。)
2、因迟复来信致歉
Because of answering one’s letter late Dear David: I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret. I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely you，Tom
亲爱的戴维： 请原谅我收到您12月7日的来信后迟迟未复，现将原因告诉您，相信您一定会谅解的。您的来信到来时，我正巧在香港，家人无法及时转递。你的信一直放在我写 字台上，直到我回到才看见，拖至今天才回信，深表歉意。 这次出去旅行饱览了许多美丽景色，下次见到您时，将告诉您一切。
3、因未能及时还书致歉
Unable to return borrowed book on time Dear Kate: Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan.
Sincerely yours, Tom
亲爱的凯特： 我迟迟未能归还您的那本《鲁滨逊飘流记》，请原谅。该书我读得津津有味。读完后，正预备归还您时，我的表妹来访，见这本书也感兴趣，定要借去一读。为了让 别人也能分享您那本书所给予的乐趣，我不能及时归还。我想再延迟些日子奉还，谅您不会介意的
[给客户道歉信英语作文]