(169)
A: It looks like we have problem with the shipment.
B: What kind of problem.
A: We came up about two cases short.
B: I see, we#39;ll look for them on our end.
A：货有问题哦。
B：什么样的问题呢？
A：我们发现大概短少了两箱。
B： 哦，我们这边会找找看。
(170)
A: Are you sure you sent the full order?
B: Yes, why?
A: We seem to be three packages short.
B: You#39;d better check with the shipper.
A：你确定货全部都出来了？
B：是的。怎么样呢？
A：好像少了三大箱。
B：你最好向货运公司查查看。
(171)
A: We#39;re sorry, but we cannot allow your claim.
B: Why not?
A: The material was not damaged by us.
B: We#39;ll have to talk this over some more.
A：对不起，我无法接受你的赔偿要求。
B：为什么？
A：东西不是我们损坏的。
B：这件事我们得好好地再谈一谈。
(172)
A: What about our claim?
B: Our shipping manager is looking into it.
A: When will we hear something from him?
B: On, in just a day or two, I think.
A：我们的赔偿怎么样啦？
B：我们的货运经理正在调查这件事。
A：什么时候会有消息呢？
B：哦，我想就这一、的两天吧。
(173)
A: Here is the final settlement for your claim.
B: Thanks, we appreciate the fast work.
A: We only hope we won#39;t have this kind of problem again.
B: That goes for us too.
A：你的赔偿问题终于解决了。
B：谢谢你们这么快就办好了。
A：我们仅希望不会再有这样的事情发生。
B：我们也是这么希望？
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