如何检测你的企业沟通技巧

时间：2024-08-26 01:09:08 学人智库我要投稿

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如何检测你的企业沟通技巧

　　Step 1 Plan your message 规划划你的信息

　　Take some time to figure out what you want say, write or show. Focus on establishing a purpose for your message. For example, list the objectives for teaching a coworker how to accomplish a task. Ask her if you have provided enough detail to accomplish the chore. Revise your steps if you provided too little detail. Remove some steps if you offered extraneous information that does not pertain to the task at hand. In general, keep your messages short and simple.

　　花些时间想一下你所说、所写和所表现。为你的信息建立明确的目的。比如，列举一些目标教你的同事如何去完成一项任务。问她你是否为此提供了足够的细节来完成这个任务。如果你提供的细节太少，那么做一下修改。如果你给的信息和这项任务不相干，那么删除这些不相干的步骤。总之，确保你的信息简短。

　　Step 2 Create a clear and concise message 创建一个清晰而简洁的信息

　　Test your message on selected members of your target audience before sending it out. Determine if your message conveyed your intentions appropriately. Revise your message if you don't receive the desired results. To communicate effectively, try to anticipate your audience's reaction and anticipate comments an concerns.

　　在将信息发出去之前，在你选好的目标成员身上检测一下你的信息。判断一下你的信息时候恰当的传达了你的目的。如果你没有得到想要的结果，修改一下你的信息。为了有效地进行沟通，尽力去预测你的顾客的反应、评论和顾虑。

　　Step 3 Check your grammar, spelling and punctuation 检查你的语法、拼写和发音

　　Using free online tools, you can test your ability to provide well-written content. Avoid jargon and use a tone that is appropriate for the situation. Avoid humor unless you are sure that that audience understands your intent. Use visual images to support your text. If you communicate with an international audience, verify that you have not used words or phrases that may unintentionally offend your readers.

　　使用免费的网上工具，你可以测试你的能力来提供优秀的内容。不要使用术语，同时语气要恰当。别开玩笑，除非你确定你的顾客能够领会你的意图。用一些视觉图像来支持你的文本。如果你和一个国际人员沟通，要核实一些你使用的词汇和短语，确保这些用语不会在无意中冒犯他。

　　Step 4 Choose the right mechanism to send your message 选择恰当的渠道来发送你的信息

　　Test your ability to choose the best communication channel by following up with the recipient. For example, avoid sending emotional messages by email. Resist the temptation to leave a long voice mail with multiple steps for completing a complex task.

　　通过后续跟踪你的接受者，来自测试你选择最佳沟通方式的能力。例如，不要通过电子邮件来进行情感沟通，也不要用语音邮件来传达一个需要很多步骤才能完成的复杂任务。

　　Step 5 Use active listening 积极的倾听

　　Give your attention to the speaker and avoid unnecessary distractions to ensure you fully understand. Test your understanding by paraphrasing what was said, asking questions and repeating key messages.

　　将你的注意力集中到说话人的身上，避免不必要的干扰，确保你完全理解了说话人的意图。通过重述、问问题和重复关键信息来验证你的理解正确与否。

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